Radicenter customer support during holidays:
23.12 - until 14:00 (EET)
24.12 - 26.12 Closed
31.12 - until 14:00 (EET)
01.01.25 - closed
All other services work normally as usual - server-team continues to monitor servers 24/7
We wish You happy holidays and all the best for New Year!

To move a domain to a separate new web hosting package, you need to do the following:

1. download all necessary data from the old web hosting account (settings, DNS records, e-mails, website files, export website databases via the phpMyAdmin interface);
2. close the old web hosting account by sending a request from your account contact e-mail address to the customer support e-mail address support@radicenter.eu;
3. order a new web hosting package for the domain to be moved through the customer area;
4. upload data into a new web hosting package and create databases and import data from .sql files;
5. update the database data in the website’s configuration file and then check if everything works.

 

To move a domain to another web hosting package (where there are already domains) as an additional domain, you need to do the following:

1. download all necessary data from the old web hosting account (settings, DNS records, e-mails, website files, export website databases);
2. remove the domain from the old web hosting account;
3. order an additional domain space for the new web hosting package (instructions can be found HERE);
4. upload data into a new web hosting package and create databases through the cPanel interface and import data from .sql files into the database through the phpMyAdmin interface;
5. update the database data in the website’s configuration file and then check if everything works.

 

If you want the “downtime” of the website to be minimal, we recommend ordering this service from us.
Moving data costs EUR 79 (+VAT) / hour.
To find out the exact price, please send a request to support@radicenter.eu.

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Radicenter 2024