We have added the AccelerateWP add-on to our cPanel servers to help customers increase the performance of their WordPress website. By activating this add-on, it detects possible problems in advance that may arise during installation, and thus does not “break” your website, but displays a warning about possible problems and instructions to mitigate those. Activation is easy with a couple of mouse clicks from cPanel […]
The files in the web hosting account can be managed and the CHMOD permissions of the files can be changed via the File Manager menu in cPanel: File Manager allows you to copy, move, compress and download/upload files and folders in your web hosting account. To see the options, make a mouse right-click on the file or on the folder and a drop-down menu will […]
How to protect wp-admin folder yourself: 1. Log on to cPanel 2. From menu File Manager -> search for folder you want to protect with additional password, make a mouse right button click on this folder and choose “Password Protect” from the drop down menu 3. Enter: – Secure area name – Secure area username – Secure area password (NB! Recommended password is 20 char long, […]
To detect malware on the website, there is a tool in cPanel called imunify AV+. With this tool, you can scan files in your web hosting account and identify the files that contain malware. To scan files, open the imunifyAV+ menu in the cPanel interface, and then click the “Start scanning” button: In the next window, select “YES, START SCAN”: ImunifyAV+ will then start scanning […]
For analyzing a website there is a tool in the cPanel interface called X-Ray App, which makes analyzing very easy. Open X-Ray App menu in the cPanel interface and click the “Start tracing” button to analyze a webpage: In the “Start tracing” window that opens, you can make the following options: URL: from the drop-down menu select the domain in your account, which webpage you […]
In short: no, changing service provider will not solve the situation if your website is infected with malware. If you continue to use the same, outdated, and vulnerable website software with another provider, the website will be hacked again and the malware will be added to your web hosting account again. This is in case the website is cleaned from malware when changing service provider. […]
To get access to your website administration panel, you need to contact the website developer. If you are unable to contact the site developer, you can try to restore access by yourself. WordPress content management Content management login page address is in the following format: https://domain.com/wp-admin/ (replace domain.com with your domain name) On the website’s content management login page, there is a link to reset […]